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[sticky post]Black Friday Post
Ghost Kaiba
silverdragon729
Today (depending on location) and tomorrow in the USA (and all of the USA's throughout the world), it's Black Friday. If you guys want to commiserate about Black Friday or share stories of customers/situations that upset you but aren't considered sucks under the rules, feel free to leave a comment here.

Obviously, this also includes Cyber Monday, as well as Black Friday-related shopping over the weekend.

Please only make your own post with a Black Friday story if the customer(s) would have sucked on a regular day. If you don't know if you can make an individual post or should comment here, please send me a message and we'll talk.


Good luck, everyone! Please stay safe.
Tags:

I've had it with these people
charuby
I work in a clothing/home decor shop set within a much larger store.

My shift today was a 2 till 6. When I came in, I noticed that two of my colleagues were hastily trying to get the shop tidy. It was a shit tip. Clothes in piles, hangers all over the floor, size cubes and tickets on the floor and on top of displays, rails of clothes looking messy. I was like WTF happened here. One coworker explained that THEY had been in again.

THEY happen to be a group of customers (of about six) who come in every week, linger for hours, try everything on and just cause a massive mess wherever they go. They are also demanding and bark orders at us like "Fetch me this in size 16! Blue!" and when we fetch the item for them they yell "No! Size 18 in purple!" I get that helping the customers is kind of like, our job, but we're human, just like they are, and I for one do not like being talked to like I'm a piece of shit, thanks. Turned out that they'd left about an hour before I came, and had been there since 10am. So that's three hours.

Half an hour later, after we'd tidied, they came back! And this time, they were even more demanding. My coworker was pulled back and forth into the stockroom by one of the women in the group. First, she wanted three fleeces in a size S, colour blue. So coworker did what she asked. Now she wanted three pink ones in a size M. Then she wanted three L sized ones in blue. About ten minutes later, all of those fleeces were either thrown over rails of clothes or on the floor. Another woman in the group came up to me as I was trying to clean up after the 'tornado' and handed me a load of other fleeces. "I want to buy these!" she demanded.

She ended up buying £40's worth of sale fleeces and while I was in the middle of scanning them she kept yelling "Bag!" "Bag!" at me. I told her that I would put it in a bag for her as soon as I could. Then she didn't like the final price and queried it, so I got a calculator and matched it up perfectly with the total, and that shut her up.

I was shown no manners or courtesy throughout the transaction, not that I really expected any off her. After I'd served her, she joined her group and started trashing the place again. One of my coworkers had just finished tidying a shelf of folded jumpers and about two minutes later the group were rifling through it. After they'd finished, the clothes were just everywhere. It was like a bomb had gone off!

At some point, they'd all scattered and were trashing the farthest reaches of the shop, seemingly one in each bloody corner. I picked up a t-shirt that someone had thrown over a rail and one of the women stopped me and proclaimed loudly "I'm BUYING that!" She didn't actually buy it, though, and I ended up putting it away some time later.

It came to 5pm and we were all tidying like crazy and beginning to panic because we just couldn't keep up. We'd tidy something, they'd trash it. Lather, rinse, repeat. Guess what time they left? about ten minutes before closing. Yep. You heard it. They'd spent around £100 all in all. We spent the next ten minutes sweeping the floor and tidying as fast as we could. It was nowhere near done though.

So yeah, that's it. Rant over!

oh, how the day before vacation will go...
brosely
i work at a small time, locally owned restaurant and bar.

Read more...Collapse )

How do I evade taxes? Follow these three easy steps...
je
spemhabemus
I am a teller. I am not a tax adviser. Asking me how to evade taxes is not going to get you the answer you want. I talked in circles for several minutes last night with someone who kept asking me if a check she cashed was going to show up on her account as "taxable income". That is up to her tax adviser, not me. She repeatedly asked if the IRS would know the check was technically income and how to make it not look like income. The IRS doesn't magically reach into your account and know what is income and what isn't. Yet she kept insisting I give her the secret to not having to pay tax on her income. Even if I were a tax adviser, why would I ever advise you to do this? You know if the IRS actually catches you, they will levy you. No matter what I said, the answer wasn't correct. I told her the check would not show up in her balance, but it would show on her statement. She kept saying she didn't understand what I was saying - she knew what a balance and a statement were but she didn't understand "bank terms". i.e. I wasn't giving her the answer she wanted, which was, "Oh, of course you won't ever have to pay taxes on this income!" I would not give her that answer because that is not an answer I CAN give. The simple solution is to not do something illegal?

Call Center Sucks
Farscape -- Chi's Hat
jazmin_firewing
For the holidays, I have a temp job as cannon fodder in a customer service call center. The company I work for is the "parent" of a bunch of other companies that sell things like dishes, flatware, and kitchenware. My job is to help people order, find out when an order will arrive, and send replacement items if something arrives broken.
The majority of my customers have been really great, much better than the ones I've dealt with at the supermarket fish counter, but there are a few teeth-grinders ...

5 Short SucksCollapse )

The most wtf'y night I've ever had.
facebook stuff
bloodyheartless

I work the overnight shift in a gas station/pizza/sub joint. Being one of two open overnight food venues in town, we definitely get the wierdos. The other Saturday night/Sunday morning took the cake, though. The crazy just kept coming.

Because wtf's happen in fours....Collapse )

Pharmacy suck
Faceplant Fail
avsno26rocks
I am a supervisor at a Hated Blue Supermarket, and I get some weird calls from cashiers. Most are benign procedural questions, but every once in a while, there is a special kind of wow to the question posed for me (sometimes the cashier, and sometimes the customer). This is one of the latter. Had I been the cashier, I would've reacted the same.

A customer, who I will call Morning After Lady (MAL), came up to the register with one of our pharmacy lockboxes (where we put small, expensive, and very stealable things to ensure they don't walk out of the store). The Cashier, S, needed my magnetic key to open the box, which is perfectly normal and routine, but somewhere between when she put in the call for a supervisor and when I got there, something went down. S, a seasoned and chill cashier, was staring at the customer with a look that varied between horrified and nauseous. Then the following exchange happened.


Me: What's up, S?

S: *blankly hands me the lockbox* Um...can we sell this to her?

MAL: *rolls her eyes and huffs*

Me: *looks at box, containing one Plan B morning-after pill* (sensing this is going somewhere uncomfortable for everyone, I ask) Why would we not sell this to the customer?

MAL: *taps foot* Can we hurry this up? Who knows how long puppies take to incubate!

Me: ...

S: *looks askingly* She wants this for her dog. Her dog got out and might be pregnant, so she wants to give it to her dog.

Me: *nearly has a heart attack*



I did end up refusing the sale, on account of not being comfortable about the dog's safety in this. I'm sure a veterinarian has some sort of treatment for this type of occasion, and one that is measured for an actual dog and not for a person who is anywhere between three and ten times larger than said animal. MAL was not happy, but I did tell her that it is our duty to refuse any sale that leads us to believe that harm may come to someone from it. I talked to my direct supervisor afterward, who agreed with me (and as a pet owner, he was particularly disturbed by her ignorance of what that medication could do to her animal) and backed me up.

But wow. I just couldn't with this one.

*edited to remove spoiler cut, as mobile users cannot always see it

Stop being a creep; it's not cute.
Dog goes "Quack"
maxi
First post here - I hope I'm doing it right!

I work in a small family-run deli in the middle of nowhere. I've only had this job for a month and already I've come across some pretty interesting (and sucky) customers.


There's this one guy that comes in regularly to get coffee. The first time he came in he told my coworker not to say "bad things" about him, and while I was ringing him out he told me that I "wouldn't like him tomorrow." Then he told me to look at him for a minute and said how pretty my gray-blue eyes were.

After he left my coworker told me he's really perverted. Hmm.

Next time he came in I was walking to the cash register and he told me to "hurry up [not my name]." I told him that that wasn't my name, that that was my mom's name, and that [my name] was my name. He asked if he could call me [my name] or the [short form of my name] and I told him he could call me whatever he liked (in relation to my name). Instead he started listing off other stuff like "baby," "sweetheart," and "sexy."

I just kinda looked at him like "really dude?" but asked if he wanted anything else besides the coffee. He said no but when he handed me his check he wouldn't let go of it when I tried taking it - instead he just looked at me all mischevious like and again I looked at him like "really??"

He did let go of it and I did tell him to have a nice day, but damn. Not to mention the other times he comes in and gives me looks when I'm in the kitchen area - I get it, I'm new here, but please stop. Being a creep is not cute and it's not like he's unaware of it.

I don't really know what else to do but give him a "wtf" face and ignore his shit. I'm sure with time I'll develop a better strategy short of telling him to knock it off (but I'm super shy and not good with social interactions/confrontation, soo I dunno).


Nevermind the customers (a lot of whom are regulars) who come in for their food after 10 minutes when we clearly told them it would be 25-30 minutes and then stand there looking disgruntled. The ones who whisper/mumble what they want and then get upset at YOU when you can't understand them.
The lady that called last week wanting an x-large everything pizza made/cooked in under 5 minutes because they had places to get to. The guy that has been told a thousand times that he cannot be behind the counter for any reason and yet still gets upset when he's told to gtfo. Or the other creep who likes to corner my one coworker in the coffee area. Or the guy who had a screaming match with my boss over $14.25 pack of beer and got himself banned.

Why must you turn my office into a den of lies?
peacebone
andrew_in_drag
Today, a customer got in touch to say they'd had an allergic reaction after eating our food.

More of a wtf than a suck. But a BIG wtfCollapse )

Blame Head Office, not me!
charuby
I was volunteering in the charity shop this morning.

My manager told me she'd just received an email from Head Office saying that we must up our CD prices from 99p to £1.49. Yes, I agree, it's quite a jump in price, but this came from Head Office. I was the only volunteer on the shop floor since we were short staffed, so I had to price them at the till and serve at the same time. Everyone who wanted to look at CD's got told by me that I was in the process of changing the CD's and that unfortunately we had to up the prices to £1.49. I told them that this was out of our control and that Head Office was behind it. I only had one or two customers looking.

Then SHE came in. She started looking at the CD's so I told her the above spiel. I was very clear. However, she cut me off just as I was about to finish, going on and on and on about herself and the Christmas Elf outfit she was going to be wearing in a couple of weeks. She told me that she'd have her best assets on display and how short her elf dress was going to be. She told me about her kids and how they were the best kids ever. She told me that Justin Bieber and One Direction were shit, who'd buy that shit, what a waste of energy they were etc etc etc. She just went on and on and on and on. She said she wanted three CD's and so I told her again that the prices had now gone up. She evidently didn't listen because now she started yammering on about something so silly and irrelevant about her own life that I can't even remember what it was.

So, I rang up the CD's and the total came to £4.47. She went wide eyed and just glared at me for a second.

Her: You said 49p!
Me: Sorry, I said £1.49.
Her: No you didn't!
Me: Okay, do you still want to buy the CD's?
Her: No! What a rip-off! *other charity shop* sell their CD's for 50p! I go to all the charity shops round here and this one is the worst! You know what? I'll just take my business elsewhere!

And she went. Maybe she should have listened to me instead of going on about her vulgar-sounding elf dress, her kids and other mundane bits of her life. We tell you this stuff for a reason, you know.